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Big Venture Centre stepping in where ‘everyone is struggling’

Josh Sandiford

BBC News, Wolverhampton

BBC Jane Platt in a bright pink polo shirt. It says Big Venture Centre. Her lanyard says the same. She has glasses and is smiling. There are lots of clothes on a big rack behind her. BBC

Jane Platt is a volunteer helping others even though she is struggling herself

Jane Platt’s bright pink polo shirt marks her out as a volunteer at the Big Venture Centre.

The community shop provides discounted items and other help to people living in some of the most deprived areas of Wolverhampton.

Places like Bushbury, Heath Town and Low Hill, where Ms Platt believes “everyone is struggling”, including herself.

The local council insists it is there for those who need support, but some living in the areas say they feel forgotten.

“My baby won’t play out in the streets,” explained Ms Platt, who lives near the Scotlands Estate.

The Big Venture Centre is a single-storey yellow building. Some of the paint has chipped away. One of its white doors also looks like a little old and tired. The sign says: Big Venture Centre. Community Shop Inside.

The Big Venture Centre helps people with discounted items and other support

The 45-year-old has been volunteering at the centre for years and said it helped her gain skills and look after her own mental health.

But she claimed it was also one of the only places she felt safe in the area.

“You can’t look at people when you [are out],” Ms Platt said.

“I try and look the opposite way because you just don’t know what they’re going to say.”

Tracey Walters smiling for the camera. There is a grassy area behind her with daffodils. She is wearing a nike jacket and a grey t-shirt underneath. She is wearing her hair as a bun on top of her head.

Tracey Walters likes living in the area but said there was scope for improvement

Tracey Walters, a resident being supported by the Big Venture Centre, was born in the area.

The 61-year-old said she liked living there but felt it had been “forgotten” about.

She demanded more activities for younger children on the estate, and was also concerned about rubbish.

“I don’t think Wolverhampton Council care about this area,” she said.

The council said there was more than £121,000 in funding for children in the Scotlands during the school holidays, adding it received regular litter picks and sweeps.

A woman holding a shopping trolley. It is grey. We can see her hands gripping on and her veins. There is a concrete floor in the background.

One woman asked not be named but said the area was “scruffy”

The local authority also insisted 112 jobs involving roads and street lighting had been carried out.

But another centre user, who asked not to be named, said it looked “scruffy”.

The woman, who has lived in the area all her life, said drugs and other forms of anti-social behaviour were a big problem, often because young people did not have anything to do.

“It used be nice area at one time but there’s nothing left,” she claimed.

“It’s just empty houses that get smashed up. You find needles on the floor [and] nobody cares.”

A sign for the Big Venture Centre. There is a grassy area behind with daffodils. We can also see a residential road with some houses in the background.

The council said it was working to make sure no residents were left behind

Despite the issues, volunteer director David Chadwick insisted the Scotlands was a place where “everybody will help everybody”.

“Without us a lot of families would suffer and that’s why we’re here,” he said.

City of Wolverhampton Council said it was working with police and other organisations to make sure the area was safe and nobody was “left behind”.

“The council has awarded millions of pounds in regeneration grants in the area and created The Big Venture centre by a community asset transfer,” a spokesperson said.

“We hold regular community resident meeting where people can talk directly to the council.”

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